Frequently asked questions

The deposit is a percentage of the trip price, shown on every trip page and at checkout. The balance is due before departure on the date shown in your confirmation.

Prices are charged in US dollars. Your card issuer converts at its own rate; other currencies on the site are shown for guidance only.

Departures marked Guaranteed run regardless. For others we confirm at least 45 days out, and if we cancel you receive a full refund or a free transfer to another date.

Yes. Most travellers on our departures come alone. Twin-share pairs you with another traveller of the same gender; a single room can be added for the supplement shown on the trip page.

Each trip has a 1–5 difficulty grade and a fitness note in Travel information. Grade 3 means a good walker with some hill experience.

Yes. Trekking permits, national park fees and (for Tibet and Bhutan) the visa paperwork are all arranged by us and included unless the trip page says otherwise.

Every itinerary is built with acclimatisation days and a guide who carries an oximeter. Trips above 4,000 m include a rest day before the highest point.